In the Rush to Replace Mechanical Systems with Digital Ones, Companies Need to Guard Against the Rise of Digital Ageism
It happened to us just recently. Visiting a casual restaurant in an unfamiliar town, we sat at the table expecting the wait staff to bring us a printed menu. Instead, we noticed a placard on the table with a now-ubiquitous QR code and the caption, “Scan Here for Menu and Today’s Specials.” The humble printed … Read more
